Referral Information

Referral Process for Specialist Community Palliative Care/Hospice@Home – COVID 19 Response

Criteria for Hospice@Home: 

• Patients must be 18 years of age or above and require end of life care
• Phase of illness Deteriorating/Dying
• Patients accepted with cancer/non cancer diagnosis
• Inclusive of patients dying of suspected/confirmed COVID-19 with clinical decision made for non-admission to hospital
• Registered with VOYCCG GP

The service is available to patients in their own home inclusive of usual place of residence.

The H@H team will work collaboratively with other community services to ensure effective care delivery.

Referrals should be made using the standard referral form here.

Criteria for Community Specialist Palliative Care team:

• Specialist palliative care telephone triage assessment/ signposting for patients and staff 
• Specialist advice and support
• Urgent symptom control issues, will be assessed and appropriate follow up care provided

Referral process

Monday to Sunday – Telephone triage referrals received between 8.30am – 6.30pm. 
Communication to the team should be via telephone contact as below:
01904 777770

Referrals should be made using the standard referral form here.