Update on Coronavirus

(Last updated 9th July 2020)

Visiting Update

From Thursday 4th June 2020, the visiting policy for the In-patient Unit has been amended as follows.

As well as allowing visitors for patients in the last days of life, we will now be allowing visits for COVID-negative patients on the In-patient Unit. Each patient can have up to a maximum of two visitors per day for one hour (i.e. either 2 visitors at the same time for one hour, or two separate visitors attending for one hour each). Visitors will need to adhere to certain safety procedures and also wear PPE, which will be provided upon arrival and explained by a member of staff.

Please do not attend the Hospice for a visit if you have any symptoms of Coronavirus or you live with someone who does.

Visiting will also be staggered and visit times will need to be agreed upon in advance. Visitors will need to call St Leonard's Hospice on 01904 708 553 and reception will direct the call to the nurse in charge, who will then allocate an agreed time for the visit. Visiting times are restricted to the hours of 10am to 8pm (unless the patient is in the last days of life).

For patients with known or suspected COVID infections, restrictions to visiting will remain in place with visits only permitted in the last days of life.

Please note, while visiting the Hospice you are welcome to spend time in the Sanctuary. It is situated in the Family Area of the Hospice and is a place of peace and quiet for all. Patients, families and friends are welcome to come and sit, read, pray, retreat or light a candle. Speak to a member of the nursing team or reception and they will be happy to help you.

Keeping You Safe

At this time of great national concern, we hope that you and your loved ones are staying safe. In terms of St Leonard’s Hospice, we can assure you that we are following NHS guidance and have put strict measures in place to protect our patients, volunteers and staff.

Please note, that in response to Public Health England (PHE) guidance - all clinical staff will now wear Personal Protective Equipment (PPE) when they are providing care to patients. This is to protect our patients and staff. 

The need for our care has never been greater and we know that in the coming weeks and months our services will be more in demand than ever, as we support the NHS to ensure that only those patients who specifically need hospital care are admitted and remain in hospital beds.

We want to reass
ure all our patients, volunteers and staff that their welfare is our number one priority and will remain at the centre of every decision we make. We want to thank everyone for their continued support and patience during these unprecedented and challenging times.

Our Services 

In-patient Unit & Hospice@Home
As a Hospice the need for our care has never been greater. 
We are continuing to operate as normally as we can and our priority is keeping the Hospice@Home service and all of our 20 In-patient beds open, so we can respond to patient needs and support the NHS. For the time being, Hospice@Home and Community Palliative Care service have integrated their services. We have increased our already stringent infection prevention and control measures around the In-patient Unit (IPU), including restricting footfall through the area.

Sunflower Centre & Lymphoedema Service
 we have had to make some changes meaning the Sunflower Centre and all its associated services, along with the Lymphoedema Service, has been suspended for the foreseeable future. We have put together some Virtual Advice & Support resources to help patients remotely.

Bereavement Support
Bereavement support is available but this will be telephone support until further notice. If you are seeking support, you are able to self-refer to this service by calling 01904 708 553. Our usual Bereavement Drop-in service (please find details and times here) has been suspended due to Government guidance on social distancing. During the usual scheduled times for Bereavement Drop-in, you are welcome to call 01904 708 553 and a trained member of the bereavement support team will give you a call back to offer telephone support. Please don't hesitate to contact us if you have any further questions. For further information, please read our main leaflet here or find extra resources, videos and help sheets here. Thank you.

Referral Information
Click here to find our latest referral information.

Virtual Advice & Support
Our teams have been working hard to provide help and support in other formats. Please see our Virtual Advice & Support page for therapeutic support that may be helpful at this time. We have also uploaded digital bereavement support resources for both adults and children. We hope you find this information helpful. 
Thank you to our fantastic staff and community for supporting us as this challenging time.

No flowers
 at the moment - thank you 

Please can we kindly request that at this time Funeral Directors do not donate flowers from funerals. Thank you for your cooperation, it is much appreciated. 

Coronavirus - if you’re affected by a life-limiting illness

If you, or a family member or friend, are living with a life-limiting illness, you may be worried. Some people living with a life-limiting illness may be at higher risk of experiencing more serious complications from coronavirus. We have some general information here that you might find helpful.

Our Shops

We have started a phased re-opening of our 14 charity shops and Donation Centre. Click here for the latest updates.  

Our Events

Fundraising events scheduled to take place over the coming months, including Strictly St Leonard’s, Midnight Walk and the Spring Lunch, have been postponed. Please visit our Events Calendar for updates and information.

As well as protecting patients, staff and visitors, we must also consider the financial impact of COVID-19 on the Hospice

Fundraising events were postponed or cancelled and our shops faced temporary closure which significantly impacted our income.

If you can, we are asking you to please unite behind your Hospice today

At this time of increased need and reduced income, please unite behind your local Hospice, so our fantastic staff can care for everyone that needs us. I know that we all have financial concerns at the moment, but we’ve been truly humbled by the urge people have to help each other at this time. 

Most importantly, we want to make sure you know that St Leonard’s Hospice is here for you

Whether it’s providing activities for kids to do whilst schools are closed to replace the events we can’t host in person, we will be doing all we can to support you.

We are enormously proud of our community, and of the tireless work our staff are still undertaking every day. We are currently working hard to ensure that we can continue to provide the care needed by our patients and their families, not only during the current crisis but long into the future as well. We truly hope you’ll join us in any way you can.

St Leonard’s Hospice has been part of your local community for 35 years and, with your support, we will be here for the next 35 and beyond. We need you now more than ever. You can give now by making a donation online, sending a cheque to St Leonard’s Hospice, 185 Tadcaster Road, YO24 1GL or calling 01904 777 777. Alternatively, consider signing up for Regular GIving, the Weekly Prize Draw or take a look at our Events Calendar.

Thank you for your understanding and continued support.

Want to join in?

Print out the #Unite+Protect logo here and take a selfie or simply display in your window at home. Don't forget to tag the Hospice if you post on social media!