Update on Coronavirus

 
(Last updated 19th May 2020)

Visitation Suspended  

Due to the coronavirus pandemic, and in order to safeguard patients and staff, we have suspended all visitation to the main St Leonard’s Hospice site. We appreciate this this is a very difficult situation. We are allowing visitors in exceptional circumstances (this is likely to be for patients in the last days of their life.) Please telephone the nursing team on 01904 708 553 (24 hours a day) ahead of any visit. In the event of any changes to this, we will update this message. 

Keeping You Safe

At this time of great national concern, we hope that you and your loved ones are staying safe. In terms of St Leonard’s Hospice, we can assure you that we are following NHS guidance and have put strict measures in place to protect our patients, volunteers and staff.

Please note, that in response to Public Health England (PHE) guidance - all clinical staff will now wear Personal Protective Equipment (PPE) when they are providing care to patients. This is to protect our patients and staff. 

The need for our care has never been greater and we know that in the coming weeks and months our services will be more in demand than ever, as we support the NHS to ensure that only those patients who specifically need hospital care are admitted and remain in hospital beds.

We want to reass
ure all our patients, volunteers and staff that their welfare is our number one priority and will remain at the centre of every decision we make. We want to thank everyone for their continued support and patience during these unprecedented and challenging times.

Stay at home to stop coronavirus spreading 

Everyone must stay at home to help stop the spread of coronavirus.

You should only leave the house for 1 of 4 reasons:
  • shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
  • one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
  • any medical need, or to provide care or to help a vulnerable person
  • travelling to and from work, but only where this absolutely cannot be done from home


Our Services
 

In-patient Unit & Hospice@Home
As a Hospice the need for our care has never been greater. 
We are continuing to operate as normally as we can and our priority is keeping the Hospice@Home service and all of our 20 In-patient beds open, so we can respond to patient needs and support the NHS. For the time being, Hospice@Home and Community Palliative Care service have integrated their services. We have increased our already stringent infection prevention and control measures around the In-patient Unit (IPU), including restricting footfall through the area.

Sunflower Centre & Lymphoedema Service
Unfortunately
 we have had to make some changes meaning the Sunflower Centre and all its associated services, along with the Lymphoedema Service, has been suspended for the foreseeable future. We have put together some Virtual Advice & Support resources to help patients remotely.

Bereavement Support
Bereavement support is available but this will be telephone support until further notice. If you are seeking support, you are able to self-refer to this service by calling 01904 708 553. Our usual Bereavement Drop-in service (please find details and times here) has been suspended due to Government guidance on social distancing. During the usual scheduled times for Bereavement Drop-in, you are welcome to call 01904 708 553 and a trained member of the bereavement support team will give you a call back to offer telephone support. Please don't hesitate to contact us if you have any further questions. For further information, please read our main leaflet here or find extra resources, videos and help sheets here. Thank you.

Referral Information
The referral process for In-patient care, Hospice@Home and Community Palliative Care services has changed. Hospice@Home and Community Palliative Care service have integrated their services. We are unable to process email referrals until further notice and ALL referrals should come into the Hospice via
01904 777 770 between 8am and 12 midnight
01904 708 553 between 12 midnight and 8am

Virtual Advice & Support
Our teams have been working hard to provide help and support in other formats. Please see our Virtual Advice & Support page for therapeutic support that may be helpful at this time. We have also uploaded digital bereavement support resources for both adults and children. We hope you find this information helpful. 
 
Thank you to our fantastic staff and community for supporting us as this challenging time.
 



No flowers
 at the moment - thank you 

Please can we kindly request that at this time Funeral Directors do not donate flowers from funerals. Thank you for your cooperation, it is much appreciated. 

Coronavirus - if you’re affected by a life-limiting illness

If you, or a family member or friend, are living with a life-limiting illness, you may be worried. Some people living with a life-limiting illness may be at higher risk of experiencing more serious complications from coronavirus. We have some general information here that you might find helpful.



Our Shops
 

Our 14 shops and donation centre are now closed. We know many of you will be disappointed but please be assured the safety of our customers, volunteers and staff are of paramount importance to us and so the shops will remain closed until further notice. 
 
We appreciate many of you will now have time to sort out your cupboards but please can we ask that you hold onto your donations until our shops reopen. Please remember that leaving them outside is fly tipping.

Our Events


Fundraising events scheduled to take place over the coming months, including Strictly St Leonard’s, Midnight Walk and the Spring Lunch, have been postponed. Please see our FAQs which may be useful if you have been planning to attend any of these events.

Closing the shops and cancelling events means St Leonard's Hospice will lose significant income which is needed for us to provide vital care for patients and their families with a life-limiting illness. We really appreciate that this is a difficult time for everyone but if you are able to support us, please do so here.




As well as protecting patients, staff and visitors, we must also consider the financial impact of COVID-19 on the Hospice

Fundraising events scheduled to take place over the coming months have been postponed and our shops have all been closed as we follow Government guidance on social distancing. Please see our FAQs which may be useful if you have been planning to attend any of these events.





If you can, we are asking you to please unite behind your Hospice today

At this time of increased need and reduced income, please unite behind your local Hospice, so our fantastic staff can care for everyone that needs us. I know that we all have financial concerns at the moment, but we’ve been truly humbled by the urge people have to help each other at this time. That’s why we’ll be launching a number of new ways for everyone to get involved in supporting St Leonard’s Hospice.


Most importantly, we want to make sure you know that St Leonard’s Hospice is here for you

Whether it’s providing activities for kids to do whilst schools are closed to replace the events we can’t host in person, we will be doing all we can to support you.

So far we have launched our Easter colouring and Easter hunt activities which were very popular, our 'Listen with Lenny' video storytelling series featuring a number of writers, children's authors, celebrities and local familiar faces sharing short stories or poems for children and we have just launched our 'Care for a Cuppa' fundraising packs.



We are enormously proud of our community, and of the tireless work our staff are still undertaking every day. We are currently working hard to ensure that we can continue to provide the care needed by our patients and their families, not only during the current crisis but long into the future as well. We truly hope you’ll join us in any way you can.



St Leonard’s Hospice has been part of your local community for 35 years and, with your support, we will be here for the next 35 and beyond. We need you now more than ever. You can give now by making a donation online, sending a cheque to St Leonard’s Hospice, 185 Tadcaster Road, YO24 1GL or calling 01904 777 777 - but please bear with our Fundraising Team as they are currently working remotely. 

Thank you for your understanding and continued support.




Want to join in?

Print out the #Unite+Protect logo here and take a selfie or simply display in your window at home.
Don't forget to tag the Hospice if you post on social media!